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Lephenix
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PostSubject: Big problem on family computer ...   11/22/2011, 9:04 pm

The computer don't want to launch and stay on the HP event blue screen.
Help please .
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RevanSithLord
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PostSubject: Re: Big problem on family computer ...   11/22/2011, 9:21 pm

That's strange. As a last resort, I'd say try and reformat, but if it absolutely fails to launch, then there's a much more severe problem at play and reformatting won't work. So, it actually does turn on, but it fails to get past the HP event blue screen? Can you even get into safe mode?
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Lephenix
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PostSubject: Re: Big problem on family computer ...   11/22/2011, 9:39 pm

It fails to get past the HP event blue screen. And sometimes f10 and echap works, but after there's a black screen and after the HP event screen is back.
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RevanSithLord
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 5:55 am

Lephenix wrote:
It fails to get past the HP event blue screen. And sometimes f10 and echap works, but after there's a black screen and after the HP event screen is back.

Yikes. I certainly hope that is not a hardware issue. Also F10? I guess I'm use to mashing F8, but yeah. I don't know what's going on there. Do you remember what happened right before the issue occurred?
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Icemember
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 11:13 am

Yikes! The Blue screen of lies LOL!

Most blues screens mean you need a system reboot.

Also try and uninstall video card and reinstall the card.
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Lephenix
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 11:41 am

Icemember wrote:
Also try and uninstall video card and reinstall the card.

I don't know how to do that ...
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Icemember
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 11:48 am

Ah ok. Well, indeed its very simple. If its not part of the motherboard that is.

You would have Pc off. Unplug all cords from mother board. Best to take picture with digital if you have one so you know where cords plug in. Then simply un-screw any screws that are holding it to the PC case. Then pull it out gently. Then place it back in. The plug all cords back in. Screw it back on if any screws involed. Thats it.

But if ya unsure, best not to try it.

Also Try GOOGLE the blue screen. See if any salutions come up.
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Lephenix
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 11:51 am

I searched on Google, there's the same problem mutliple times but no answers.
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Icemember
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 12:00 pm

Hmm, your best to reboot the system. Thats the only thing I can think of for blue screens. This 75% of the time is usally the answer. Then if after this it still comes blue, its got to be a hardware problem.
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Lephenix
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 12:26 pm

I rebooted/unpkuged it multiple times, still blue screen.
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Icemember
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 12:33 pm

Then its probably wise to take it to your nearest PC expert. 8)
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Lephenix
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PostSubject: Re: Big problem on family computer ...   11/23/2011, 12:59 pm

I'll open it and try to clean it a bit to see if that do something. Thanks for your help Ice 8) .
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Lephenix
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PostSubject: Re: Big problem on family computer ...   3/7/2012, 4:43 pm

I totaly forgot about this topic. So the problem was: the internal hard-drive was grilled.
We sent the computer to a specialised lab, and we had to pay (and that's expensive) to recover the entire hard-drive, and they gave us an external reader for hard-drives. So we recovered all the files/folders. And now the family computer is awaiting a new hard-drive.
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